Synergizing omnichannel order management and CRM for competitive advantage: a case study of UNIQLO's digital transformation
Darna (2025)
- Authors
- A. S. Darna, M. Lubis
- Year
- 2025
- Published in
- Acceleration, Quantum, Information Technology and Algorithm Journal
- Darna, A.S. and Lubis, M. (2025) ‘Synergizing omnichannel order management and CRM for competitive advantage: a case study of UNIQLO's digital transformation’, Acceleration, Quantum, Information Technology and Algorithm Journal, 2(2), pp. 52–59.doi:10.62123/aqila.v2i2.83DOI checked against doi.org