The problem keeps coming back: the iceberg, Lammsbräu and Shonaquip
For team leads and founders whose problem has been fixed several times and keeps returning. The short answer: ask why from the event down through patterns, structures and beliefs, then pick the fix at the deepest layer you can change. The post tests it on two organisations' public documents.
#iceberg-model#systems-thinking#root-cause-analysis#social-enterprise#social-innovation