Case

The Chevrolet Watsonville dealership chatbot

In December 2023 users pushed the dealer-site chatbot off topic; one got it to 'agree' to sell a car for one dollar, which the article notes was not legally binding. The vendor shut it off for that dealer, and said most manipulation attempts failed and no confidential data leaked.

Industry
Retail automotive (chatbot supplied by a software vendor)
Clipboard with a glass checklist panel, icon for consulting

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Notopoulos, K. (2023) A car dealership added an AI chatbot to its site. Then all hell broke loose. Business Insider.No DOIbusinessinsider.comSource page