Framework

Carnall and By's change architecture pyramid

The question it answers

When a leadership team prepares a major change programme, which layers must it build, from vision to capability building, and how should they connect?

Origin
Carnall & Todnem By, 2014
Diagram type
Process by phase
Level of analysis
Firm
Clay steps with a looping glass arrow, icon for change management

Diagram

Carnall and By's change architecture pyramid

  1. Layers (top to bottom)
  2. Vision
  3. Communication
  4. Measurement systemsRuns alongside knowledge processes.
  5. Knowledge processes
  6. Implementation
  7. Capability building

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Carnall, C. and Todnem By, R. (2014) Managing Change in Organizations. Harlow: Pearson.No DOISource page