Framework

Double-loop learning

The question it answers

When the same error keeps recurring despite repeated fixes, should a team just correct its actions, or question the governing assumption that produced the error?

Origin
Argyris, 1977
Diagram type
Cycle
Level of analysis
Team
Topics
Change managementSupply chain & operations
Clay steps with a looping glass arrow, icon for change management

Diagram

Double-loop learning

  1. Action
  2. Results and error
  3. Correct the action (single loop)
  4. Change the governing assumption (double loop)

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Argyris, C. (1977) ‘Double loop learning in organizations’, Harvard Business Review, 55(5), pp. 115–125.No DOIhbr.orgSource page