Case

Admiral Group

A workplace-certification provider presents culture as one factor behind Admiral growing into a multi-billion-pound business.

Industry
Insurance
Frameworks applied
Schein's three levels of cultureHandy's four organisational culturesCultural web
Clipboard with a glass checklist panel, icon for consulting

Frameworks applied

This case is read through the frameworks below.

  • Schein's three levels of cultureWhen a CEO sets out to change company culture, which level must they reach (artefacts, espoused values or basic assumptions) for staff behaviour to really change?
  • Handy's four organisational culturesAs the firm grows and the old way of running it starts to creak, should the owner see it as run on a power, role, task or person culture?
  • Cultural webWhen staff quietly resist a new strategy, which stories, symbols, routines, power and control systems is the CEO up against in holding the old paradigm in place?

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Great Place To Work UK (2025) How great culture helped Admiral become a £10 billion business. Great Place To Work UK.No DOIgreatplacetowork.co.ukSource page