Case

NHS (England)

A formative evaluation of the NHS Change Model, a change framework built by the NHS; it found the framework was used differently in different places.

Industry
Healthcare
Frameworks applied
Kotter's eight-step change modelChange Kaleidoscope
Clipboard with a glass checklist panel, icon for consulting

Frameworks applied

This case is read through the frameworks below.

  • Kotter's eight-step change modelWhen a CEO launches a major transformation, which steps, in what order, stop the change stalling halfway and anchor it in the organisation's culture?
  • Change KaleidoscopeBefore launching a change programme, which features of the organisation's context (time, scope, capability, readiness, power…) should the leadership team weigh in designing the change?

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Martin, G.P. et al. (2013) ‘Frameworks for change in healthcare organisations: a formative evaluation of the NHS Change Model’, Health Services Management Research, 26(2–3), pp. 65–75.doi:10.1177/0951484813511233Source page