Framework

Coping cycle

The question it answers

When a restructure upends people's roles, how can a manager help each employee move through denial, defence, discarding and adaptation to rebuild self-esteem?

Origin
Carnall, 2007
Diagram type
Process by phase
Level of analysis
Individual
Topics
Change management
Clay steps with a looping glass arrow, icon for change management

Diagram

Coping cycle

  1. Coping cycle
  2. Denial
  3. Defence
  4. Discarding
  5. Adaptation
  6. Internalisation

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Carnall, C. (2007) Managing Change in Organizations. Harlow: Pearson.No DOISource page