The balanced scorecard: measures that drive performance
Kaplan (1992)
- Tác giả
- R.S. Kaplan, D.P. Norton
- Năm
- 1992
- Xuất bản trong
- Harvard Business Review
- Kaplan, R.S. and Norton, D.P. (1992) ‘The balanced scorecard: measures that drive performance’, Harvard Business Review, 70(1), pp. 71–79.Không có DOIhbr.org