Framework

Hidden traps in decision making

The question it answers

Before a manager commits to an important decision, which psychological traps, such as anchoring, sunk costs or confirming evidence, might be distorting their judgement, and how can they spot them?

Origin
Hammond, Keeney and Raiffa, 1998
Diagram type
Hub diagram
Level of analysis
Individual
Chess knight on a glass compass, icon for strategy and leadership

Diagram

Hidden traps in decision making

One decision
Anchoring: the first number dominates
Status quo: reluctance to act
Sunk cost: defending past choices
Confirming evidence: seeking only support
Framing: wording changes the choice
Estimating: overconfidence, prudence, recallability

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Hammond, J.S., Keeney, R.L. and Raiffa, H. (1998) ‘The hidden traps in decision making’, Harvard Business Review, 76(5).No DOIhbr.orgSource page