Framework

Cultural intelligence (CQ)

The question it answers

When a manager is asked to lead a multinational team or work with foreign partners, which cultural intelligence (CQ) capabilities do they need to adapt?

Origin
Earley & Ang, 2003; Ang et al., 2007; Rockstuhl & Van Dyne, 2018
Diagram type
Hub diagram
Level of analysis
Individual
Topics
Strategy & leadership
Chess knight on a glass compass, icon for strategy and leadership

Diagram

Cultural intelligence (CQ)

Cultural intelligence
Metacognitive CQ
Cognitive CQ
Motivational CQ
Behavioural CQ

Pitfalls

Pitfall

Labelling culture by country. CQ is about individual adaptability, not stereotypes.

Sources

References

Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.

  1. Ang, S. et al. (2007) ‘Cultural intelligence: its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance’, Management and Organization Review, 3(3), pp. 335–371.doi:10.1111/j.1740-8784.2007.00082.xSource page
  2. Earley, P.C. and Ang, S. (2003) Cultural intelligence: individual interactions across cultures. Stanford, CA: Stanford University Press.No DOISource page
  3. Rockstuhl, T. and Van Dyne, L. (2018) ‘A bi-factor theory of the four-factor model of cultural intelligence: meta-analysis and theoretical extensions’, Organizational Behavior and Human Decision Processes, 148, pp. 124–144.doi:10.1016/j.obhdp.2018.07.005Source page