Framework
Components of emotional intelligence
The question it answers
When promoted into a management role, which emotional intelligence abilities, from self-awareness to social skill, should a person develop to lead their team well?
- Origin
- Goleman, 1998; Salovey & Mayer, 1990; Joseph & Newman, 2010
- Diagram type
- Hub diagram
- Level of analysis
- Individual
Diagram
Components of emotional intelligence
Emotional intelligence
Self-awareness
Self-regulation
Motivation
Empathy
Social skill
Pitfalls
Pitfall
Mixing the ability model (Salovey and Mayer) with the mixed model (Goleman). They measure different things with different evidence.
Sources
References
Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.
- Goleman, D. (1998) ‘What makes a leader?’, Harvard Business Review, 76(6), pp. 93–102.No DOIhbr.orgSource page
- Joseph, D.L. and Newman, D.A. (2010) ‘Emotional intelligence: an integrative meta-analysis and cascading model’, Journal of Applied Psychology, 95(1), pp. 54–78.doi:10.1037/a0017286Source page
- Salovey, P. and Mayer, J.D. (1990) ‘Emotional intelligence’, Imagination, Cognition and Personality, 9(3), pp. 185–211.doi:10.2190/dugg-p24e-52wk-6cdgSource page