Framework
Choosing a forecasting method
The question it answers
When a manager must forecast sales or demand, should they rely on expert judgement, quantitative models, or a combination of both?
- Origin
- Makridakis, Wheelwright and Hyndman (1998); Hyndman and Athanasopoulos (2021); combination evidence in Petropoulos et al. (2022); Makridakis, Spiliotis and Assimakopoulos (2018)
- Diagram type
- Comparison table
- Level of analysis
- Firm

Diagram
Choosing a forecasting method
| Criterion | Needs | Best when | Watch out |
|---|---|---|---|
| Delphi | Expert panel | No data, long horizon | Slow; expert selection |
| Scenario analysis | Narratives | Structural breaks | Limited by imagination |
| Market research | Customers | New product, no history | Stated differs from actual behaviour |
| Time series (ARIMA) | Own history | Stable patterns | Breaks |
| Exponential smoothing | Recent history | Level, trend, season | Slow to adapt to breaks |
| Regression | Driver data | Explaining drivers | Omitted variables |
| Financial model | All of the above | Integrated plan | False precision |
Sources
References
Listed A–Z by author surname, Harvard style. A source with a DOI links to https://doi.org/…; one without links to its page or says plainly that it has no DOI.
- Box, G.E.P. and Jenkins, G.M. (1976) Time Series Analysis: Forecasting and Control, rev. edn. San Francisco: Holden-Day.No DOISource page
- Dalkey, N. and Helmer, O. (1963) ‘An experimental application of the Delphi method to the use of experts’, Management Science, 9(3), pp. 458–467.doi:10.1287/mnsc.9.3.458Source page
- Hyndman, R.J. and Athanasopoulos, G. (2021) Forecasting: Principles and Practice, 3rd edn.No DOIotexts.comSource page
- Makridakis, S., Wheelwright, S.C. and Hyndman, R.J. (1998) Forecasting: Methods and Applications, 3rd edn. New York: Wiley.No DOISource page
- Makridakis, S., Spiliotis, E. and Assimakopoulos, V. (2018) ‘Statistical and machine learning forecasting methods: concerns and ways forward’, PLOS ONE, 13(3), article e0194889.doi:10.1371/journal.pone.0194889Source page
- Petropoulos, F. et al. (2022) ‘Forecasting: theory and practice’, International Journal of Forecasting, 38(3), pp. 705–871.doi:10.1016/j.ijforecast.2021.11.001Source page
- Wack, P. (1985) ‘Scenarios: uncharted waters ahead’, Harvard Business Review, 63(5), pp. 73–89.No DOIhbr.orgSource page
- Winters, P.R. (1960) ‘Forecasting sales by exponentially weighted moving averages’, Management Science, 6(3), pp. 324–342.doi:10.1287/mnsc.6.3.324Source page